Cancellation policy

Cancellation Policy for HiaMart

Effective Date: [Insert Date]

We understand that circumstances may change. Here’s how cancellation works at HiaMart:

1. Before Shipment

Orders can be cancelled before shipment for a full refund.

You can cancel through your HiaMart account or contact our support.

2. After Shipment

Once an item is shipped, it cannot be cancelled. You may wait to receive it and then request a return/refund as per our policy.

3. Auto-Cancellation

Orders may be automatically cancelled if:

Payment is not received in time

The item becomes unavailable or out of stock

4. Refund for Cancelled Orders

If a cancelled order is eligible for a refund, it will be processed within 7–10 business days.