Return Policy for HiaMart

Effective Date: [Insert Date]

We want you to be happy with your purchase. If something isn’t right, we accept returns under the following conditions.

1. Return Window

Items can be returned within 7 days of delivery.

2. Conditions for Return

Items must be in original condition, unused, with all tags/labels attached.

Include original invoice/receipt with the return.

Returns are not accepted for:

Personal hygiene items

Perishable or fragile products

Digital downloads

3. Return Process

Contact support or initiate a return from your account.

Our team will schedule a pickup or guide you on the return method.

Upon inspection, the return will be processed, and a replacement or refund initiated.

4. Return Shipping Cost

If the return is due to our error (wrong or damaged product), we bear the shipping cost.

Otherwise, return shipping charges are borne by the customer.